Ochs Labs Support

We are proud to revive our technical support program! Have full confidence in your purchase knowing we are here to support you no matter your required level of assistance.

(All Tiers still subject to business hours: Mon – Fri, 9am – 5pm PST) 

(707) 823-6225

Basic
$ 0 .00

per month

  • Quick emails and calls are always free
  • Free Wednesday Webinars
  • Access to Provider Community email list
  • Technical Support FAQ
  • Clinical Support FAQ
  • $38 per half hour Technical Support
  • $58 per half hour Clinical Support
  • Web Store Discount
  • Training Session Discount
  • Photonic Stimulator Discount
  • LW2 Technical Support
  • LW1 Technical Support
Standard
$ 45 $ 34 .99

per month

  • LW3 Tech Support Appointment Scheduler
  • Free Wednesday Webinars
  • Access to Provider Community email list
  • Technical Support FAQ
  • Clinical Support FAQ
  • $35 per half hour Clinical Support
  • 5% off entire web store
  • 5% off training sessions
  • Photonic Stimulator Discount
  • EEG Amplifier Protection Program
  • LW2 Technical Support
  • LW1 Technical Support
Premium
$ 80 $ 69 .99

per month

  • LW3 Front-of-Line Tech Support
  • LW2 Tech Support Appointment Scheduler
  • LW1 Tech Support Appointment Scheduler
  • Free Wednesday Webinars
  • Access to Provider Community email list
  • Technical Support FAQ
  • Clinical Support FAQ
  • $20 per half hour of Clinical Support
  • 10% off entire web store
  • 10% off training sessions
  • 15% off Photonic Stimulators
  • EEG Amplifier Protection Program
LENS EEG Amplifier Protection Program

Give Yourself Some 
Peace
of Mind

Your EEG amplifier is an expensive piece of equipment. However, it’s also a very sensitive piece of equipment as well. This means that even something as subtle as a static shock could end up damaging the circuitry. 

Give yourself peace of mind by enrolling in the Premium Support Package and we will have a replacement rental amplifier (Normally $150 per month) shipped to you within 24 hours (US Domestic) or 48 hours (International).

Note: Shipping costs are not included. 

What is Front-of-Line Tech Support?

Front-of-line technical support simply means that if you call within business hours your technical issue will be addressed during that call. 

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