Ochs Labs Support
We are proud to revive our technical support program! Have full confidence in your purchase knowing we are here to support you no matter your required level of assistance.
(All Tiers still subject to business hours: Mon – Fri, 9am – 5pm PST)
LENS EEG Amplifier Protection Program
Give Yourself Some
Peace of Mind
Your EEG amplifier is an expensive piece of equipment. However, it’s also a very sensitive piece of equipment as well. This means that even something as subtle as a static shock could end up damaging the circuitry.
Give yourself peace of mind by enrolling in the Premium Support Package and we will have a replacement rental amplifier (Normally $150 per month) shipped to you within 24 hours (US Domestic) or 48 hours (International).
Note: Shipping costs are not included.
What is Front-of-Line Tech Support?
Front-of-line technical support simply means that if you call within business hours your technical issue will be addressed during that call.